General Terms and Conditions


Registration for the congress is possible online at
After registration, the participant will automatically receive a written confirmation of the booked services by email. This is also your invoice, so please hold onto it for tax purposes.

Terms of payment

Payment is possible during online registration via direct banking or bank transfer. When registering on site, payment can be made by credit or EC card, direct debit or cash. Payment on account is unfortunately not possible.


Cancellation conditions

Please note that the registration is binding. In case of an accidental “double booking” a fee of € 50.00 will be charged. In case of cancellation of the complete registration or partial cancellations from the date of registration until 21 days before the event, 50% of the participation fee will be charged. In case of cancellation of the complete registration or partial cancellation less than 21 days prior to the start of the event, 75% of the participation fee will be charged. Cancellation of participation or partial cancellation less than 7 days before the event or non-attendance at the event does explicitly not release the participant from the obligation to pay the participation fees and any other costs stated in the registration form. Therefore, the cancellation fee is 100%. All cancellation conditions mentioned apply unless the other party can prove that the damage incurred is less.
All cancellations and rebookings must be made in writing.


Use and storage of data

The information you provide will be used only for the purpose of fulfilling the contract within the scope of the event. Your personal data will not be forwarded to third parties.


Event cancellation, refund

If the event cannot be held as planned due to official regulations regarding the current COVID-19 situation, the participant can only claim a refund of his already paid participation fees. Other claims of the participant do not exist. To the best of their ability, the organizer will try to offer an alternative date to which the participant can rebook free of charge.

Force majeure

The organizer is solely responsible for any changes to individual event components. The assertion of claims for damages is excluded if the implementation of the event or individual components is made difficult or prevented by unforeseen political or economic events or generally by force majeure, or if the event is cancelled by speakers or similar changes become necessary.



In any case, the organizers act only as mediators of the offered program and are not liable for losses, accidents or damages to persons or property, regardless of their origin. The respective service provider is exclusively liable for the provision of the booked services and possible defects in the provision of services. The participation in the activities of the framework and evening program is at your own risk. Further verbal agreements are not binding without written confirmation.


Hotel reservation

boeld communication is only a mediator of hotel reservations and assumes no liability for this. Changes or cancellations must be made directly with the hotel. The cancellation conditions of the respective hotel apply.


Stand 01.12.2020